Services

24/7 Monitoring

  

Most computer issues are preventable with good maintenance, monitoring, anti-virus and updates. That is why we offer these items as a basic service. With this service you can be confident that all your computers have anti-virus, are up to date, all have weekly maintenance completed and all are monitored 24/7 for common problems. We monitor each of these items and alert you if we determine there is an issue. After that, it is up to you on how the issue is resolved. Issues can be handled internally, by us, or by someone else. 

Business VOIP phone systems

  

CCTX I.T. can also help you set up a customized business phone system that will set you apart from other small businesses. Be more efficient with a VOIP system. You and your team will spend less time answering telemarketing calls, directing callers, giving directions, hours and more. 


With VOIP phone systems you can have:


· Recordings to give your callers the information   they are requesting.

· Calls directed to the correct department,   location or person .

· Multiple locations with one number.

· Up to 100 calls at once.

· Voice Mail to E-mail.

· Fax to E-mail.

· Calls transferred to your cell phone.

· Buy or lease phones.

Creative Partnership

  

CCTX I.T. can partner with your business in many ways. We even have clients with internal I.T. employees. We can assist those employees with technical issues outside of their scope of knowledge and also let them know if we see any alerts that could cause a problem. With CCTX I.T. taking care of the maintenance, updates, anti-virus and informing the internal team of alerts before they become an issue, the internal team can focus on projects and being available for requests. 


Networking

 

Contact us for any type of computer networking in Corpus Christi.

We offer wireless site surveys, security analysis, design and deployment. From a single office space to large area coverage. 

If you have WiFi dead spots, are unsure if your network is safe or need to expand your wireless coverage, contact us for an appointment. 

Want WiFi by the pool? CCTX I.T. offers outdoor WiFi solutions that have that covered!

Break Fix

Although CCTX I.T. would much rather manage our clients I.T. environment to ensure everything is running at its best, we will also handle break fix issues with the same level of service we would a managed client. We strive to resolve problems the right way, not in a way that has us repeatedly coming back.

Domain/Server Management

All the great services we provide for your computers are also available for your server environment. We can assist in managing all aspects of the domain including active directory accounts, group policies, security groups, email accounts and permissions. 


Don't have a server? We can also assist in setting up a central file share system that protects your data and stores it in one place.  

Security Awareness Training

90% of successful network breaches were caused by user error.


Cybercriminals target employees. Ongoing cybersecurity education and training for employees is a must for businesses to stay secure. 

Problem

 

Cybercriminals target businesses through their employees, often using their information that is shared on social networks and other locations online to gain their trust. When employees unwittingly click phishing links, open malware attachments, or give up credentials and other sensitive information online, cybercriminals can bypass existing layers of security to successfully breach organizations' networks.

Businesses need a cost-effective solution that delivers the right security and cyber-awareness training to the individuals who need it most to stop breaches and minimize the security impact of unwitting user error

Solution

Ongoing, relevant, engaging cybersecurity awareness training such as phishing simulations, courses on IT and security best practices, data protection and compliance training where relevant businesses can significantly reduce the risks they face due to user error. CCTX I.T. has partnered with and fully manages Webroot's Anti-Virus and Security Awareness Training that ensures people, processes, and technology are all harnessed effectively together to stop cybercriminals. 

Ongoing defense

New tactics and techniques are constantly being dreamt up by cybercriminals. Ongoing user training ensures your users are kept up to date on the latest methods of attack, so they stay on track and keep you out of the headlines. 

Fewer cybersecurity incidents

The vast majority of successful data breaches involve users falling for phishing attacks. But security awareness training can help to reduce the likelihood of success for these and other attacks. 

Proven efficacy

User error accounts for up to 90% of successful breaches. With computer-based training, you can significantly change the odds. 

Regulatory compliance

Protect users and data, avoid fines, and ensure compliance with SEC, FINRA, PCI, HIPAA, GDPR, and other regulations. 

It works!

On average, 98% of employees fail the first phishing training simulation at which time they are required to watch training videos and take a test. This education gives them the ability to be on the look out for real phishing attempts.